·  Media release   ·  

Human Rights Tribunal to Hear Complaint Against Tim Hortons

BURNABY, B.C. – The BC Human Rights Tribunal (BCHRT) has rejected Tim Hortons’ attempt to duck responsibility for discriminatory treatment of its temporary foreign workers by hiding behind a franchise store.

Tim Hortons filed an application to dismiss a complaint brought forward by the United Steelworkers (USW) on behalf of a group of workers from the Philippines working at the company’s Fernie, B.C. location by arguing it could not be held responsible for the conduct of its franchisee. The BCHRT has dismissed that application and the complaint is now proceeding to a hearing.

The USW filed the human rights complaint after learning that these workers were being denied overtime premiums, given less desirable shifts, threatened with being returned to the Philippines and forced to rent accommodation from the restaurant owners.

“Tim Hortons wants their name to be synonymous with Canada, but there is nothing Canadian about the disgraceful treatment suffered by this group of workers,” says Stephen Hunt, Director of the United Steelworkers for Western Canada.

Hunt says this is another example of the abuse that is commonplace in the Temporary Foreign Worker Program.

“If this complaint is successful, Tim Hortons will be forced to take responsibility for the treatment of their workforce. No longer will they be able to turn a blind eye to the discriminatory treatment of workers by hiding behind franchisees. It’s time for Tim Hortons to demonstrate the Canadian values that it wishes to project by improving the treatment of their workers across Canada,” Hunt says.


For further information:

Stephen Hunt, Director, 604-816-2554
Brad West, USW Communications, 604-313-9185, bwest@usw.ca

Press Inquiries

Thank You

Thank you for contacting us. We will try to get back to you in a timely manner.

Media Contacts

Communications Director:
Shannon Devine
416-544-5946 or

Communications Department:
Nicole Desnoyers

Communications Department - Québec
Clairandrée Cauchy

Mailing Address

United Steelworkers
234 Eglinton Ave. E., 8th Floor
Toronto, ON M4P 1K7