Latest News

Telus payroll system is an incomprehensible failure

November 29, 2023

The United Steelworkers union (USW) Local 1944 is expressing concern over the ongoing payroll debacle at Telus, reflecting collective distress and frustration over the company’s recent implementation of a new payroll system. USW Local 1944 asserts that Telus has betrayed its workforce by subjecting them to eight weeks of widespread pay chaos, reminiscent of the federal government’s “Phoenix 2.0” debacle.

“The new Telus payroll system is an incomprehensible failure that has led to severe consequences for our members and unionized employees across the country,” said Donna Hokiro, USW Local 1944 president.

“This system is just another example of the company’s reckless pursuit of cost-cutting and now our members are telling us they are being underpaid by thousands, facing uncompensated overtime, and experiencing inaccuracies in deductions. Compounding the crisis, some members are now dealing with overpayments, with Telus seeking rectification by deducting from paycheques in the critical weeks leading up to Christmas,” said Hokiro.

This situation has caused not only widespread discontent but also severe hardship among members who now find themselves auditing their own paycheques for mistakes.

“Telus appears to be oblivious to the true scope of the problem and ignoring concerns from the affected members, who are already grappling with financial challenges. The crisis threatens the very foundation of the worker-employer relationship – fair compensation for work performed,” said Hokiro.

USW Local 1944 emphasizes Telus has knowingly and shamelessly violated the terms laid out in the collective agreement regarding members’ pay.

“Despite extended patience and giving Telus ample time to rectify the issue or revert to the previous system, the company persists in abusing its management rights. Recent cuts and the offshoring of the work of thousands of Canadian workers further indicate Telus is facing a larger problem from which it cannot recover,” said Hokiro.

USW Local 1944 condemns the blatant disregard from Telus for the well-being and financial stability of hard-working employees who form the backbone of the company. USW Local 1944 stands resolute in demanding immediate action, accountability and an end to this payroll nightmare.

The USW represents 225,000 members in nearly every economic sector across Canada and is the largest private-sector union in North America, with 850,000 members in Canada, the United States and the Caribbean.

Each year, thousands of workers choose to join the USW because of our strong track record in creating healthier, safer and more respectful workplaces and negotiating better working conditions and fairer compensation – including good wages, benefits and pensions.

Join our newsletter

Media Contact

Donna Hokiro
USW Local 1944 president
780-499-9994
donna.hokiro@usw1944.ca

Jayson Little
USW staff representative
778-837-3584
jlittle@usw.ca

Brett Barden
USW communications
604-445-6956
bbarden@usw.ca

Recent news

A group of Métallos at a picket, raising a flag with the slogan

Support for anti-scab legislation marks important progress for workers’ rights

February 28, 2024 | Media Releases

OTTAWA – Yesterday’s vote in the House of Commons to advance Bill C-58 (banning replacement workers in the case of a labour dispute) to committee is a significant step forward for workers’ rights in Canada. The United Steelworkers union (USW) now hopes for swift progress through the committee stage. “The vote on the anti-scab bill […]

Read More
Click to read the article about Support for anti-scab legislation marks important progress for workers’ rights
Featured image for Historic day for health care in Canada: pharmacare

Historic day for health care in Canada: pharmacare

February 23, 2024 | Media Releases

Today marks a historic day for health care in Canada, as an agreement between the Liberal government and the NDP on Pharmacare is confirmed. The steadfast efforts by the NDP will now pave the way for a universal national pharmacare program and represents an important step towards equitable access to prescription drugs for all Canadians. For many years, Steelworkers, with the broader labour movement, have worked with the NDP to push for a universal, single-payer pharmacare plan, that would reduce the burden of expensive, inaccessible prescription drugs for Canadians. The bill, to be tabled shortly, will establish the framework for a national Pharmacare program and will also introduce, in the short term, new coverage for contraception and diabetes treatment, addressing the urgent health care needs of Canadians.

Read More
Click to read the article about Historic day for health care in Canada: pharmacare
Image for Bridges of Canada prison chaplains in Alberta join United Steelworkers union

Bridges of Canada prison chaplains in Alberta join United Steelworkers union

February 27, 2024 | Media Releases

The United Steelworkers union (USW) proudly welcomes prison chaplains employed by Bridges of Canada in Alberta following an overwhelming vote to join the union. These dedicated chaplains, representing various faiths and spiritual practices, provide essential chaplaincy services and spiritual care to inmates within Alberta’s prisons. The USW, known for its diverse membership of workers across […]

Read More
Click to read the article about Bridges of Canada prison chaplains in Alberta join United Steelworkers union